FAQ

Rescuevation is a German specialist supplier of firefighting equipment, based in Germany, that develops its own innovative products for fire departments, civil protection, and THW (Federal Agency for Technical Relief), while also distributing curated equipment from other manufacturers. Our focus areas are wildfire fighting, EV fire fighting, industrial firefighting, incident hygiene, flood protection, technical rescue, and incident-scene lighting.

Rescuevation was founded by practitioners from the fire service. Our products are born from real incident experience and developed together with active firefighters — true to our motto: safety made simple.

We do not just sell equipment — we develop our own in-house innovations (SnakE, Löschigel, Kamel, easyToilet). We solve problems for which no economical or field-proven solution existed before.

Rescuevation is a company based in Germany. The full address as well as commercial register, tax, and representation details can be found in the Legal Notice on rescuevation.com.

Our main language is German. English and Polish are available on request, especially for international inquiries from neighboring countries.

By email at sales@rescuevation.com or via the contact form on rescuevation.com. We can also be reached by phone during regular business hours.

The store is aimed primarily at fire departments, relief organizations, public authorities, industry, and industrial fire brigades. Certain items (e.g. firefighter gifts, selected lights, gift cards) are also available to private customers. Specialized equipment such as turnout gear or tactical weapon lights is reserved for authorized users.

Career fire departments, volunteer fire departments, industrial fire brigades, THW, civil protection, EMS, water rescue, police and special units, industrial and tunnel operators, logistics centers with e-mobility, municipalities, and training institutions for emergency responders.

Demonstrations and live demos are available for selected in-house products (SnakE, Löschigel, Kamel, easyToilet, HYRESQ). Email us at sales@rescuevation.com with your preferred location and target audience.

Yes. For our more complex in-house products (SnakE, Löschigel, FN40/FN65 monitor, easyToilet+ Box) we offer instruction sessions and training packages, on site or hybrid. We also distribute VR training systems (VR resuscitation training, VR technical rescue training for vehicle accidents).

SnakE (modular extinguishing system), Löschigel (industrial firefighting), Kamel (disinfection gate & collapsible water tank), easyToilet/easyToilet+ (incident hygiene), HYRESQ (all-in-one hygiene solution), Safeforest (wildfire carrying basket), Rescuevation FN40/FN65 monitor, Rescuevation TH stabilizers.

Products with this tag are Rescuevation in-house developments — designed, tested, and sold by Rescuevation. They solve practical operational problems we have identified through our work with fire departments.

A large share of our in-house value creation takes place in Germany and the EU. Manufacturing locations depend on the product; on request, we will name the country of origin for any product.

Wherever standards apply (DIN 14011 for nozzles/fittings, FwDV references, ATEX, IP protection ratings, AGBF recommendations for roll containers), we state this in the respective product description. For questions about specific certificates or declarations of conformity, contact info@rescuevation.com.

On our product pages, in our newsletter, and on Rescuevation's social media channels. We regularly publish real-world examples from career fire departments, industrial fire brigades, and special services.

Write to sales@rescuevation.com with quantities, delivery address, and desired delivery date. We will prepare a formally usable quote including a validity date.

Yes, we regularly supply municipalities, counties, career fire departments, and THW local chapters. We know the requirements for quotes, delivery notes, and invoices under German public procurement rules (UVgO), including direct awards and negotiated awards.

Purchase on invoice is available for public authorities, fire departments, industrial fire brigades, and companies. For first orders we may require prepayment or a deposit, depending on the order value and delivery timeframe.

Generally 30 days from issue, unless stated otherwise on the quote. For materials with strongly fluctuating prices (e.g. aluminum, special hoses), a shorter validity may apply.

Yes. For certain order volumes, combined orders from several departments, or procurements via counties/funding programs, you receive project-based conditions. On request.

Products marked “on request” or priced at 0 € cannot be ordered via the shopping cart — they are configurable or quoted on a per-order basis. Examples: Lenoir barriers, Car-X simulator, Rescuevation FN40 monitor, SKYLUX 200, RK-Rescue Tray.

Deliveries within the EU are generally possible. For other countries, please inquire — we review logistics, customs, and export regulations (e.g. for pyrotechnics, dual-use items, or ATEX devices) on a case-by-case basis.

Depending on volume and weight: DHL/UPS for parcel shipments, freight carriers for pallets and bulky goods. You will receive a tracking number by email. Delivery with liftgate / curbside delivery on request.

Items in stock in Germany: 3–7 business days. In-house products and made-to-order items: 2–8 weeks depending on the product. The specific delivery time is stated on each product page or in the quote.

Pickup is possible on request. Please coordinate by email in advance so the goods can be prepared.

For our in-house products, we stock spare parts and handle repairs where technically reasonable. For the lighting portfolio (Mactronic, Guardian Angel), the manufacturer's warranty applies; we handle warranty cases for you.

No. You can order as a guest. An account makes repeat orders easier and gives you saved delivery addresses and access to past invoices.

Via the sign-up field in the footer of rescuevation.com. The newsletter covers new products, practical insights, and real-world examples. You can unsubscribe at any time via the link in every email.

No. We do not pass on customer data to third parties for advertising purposes. Details are in our privacy policy.

Yes. Gift cards are available in denominations of 10 €, 25 €, 50 €, 100 €, and 500 €. They are redeemable in the store, cannot be redeemed for cash, and are transferable.

SnakE is a modular extinguishing system for the fire service, consisting of standardized modules for fighting EV fires, vegetation fires and wildfires, underground parking garage fires, and industrial fires. It uses existing sectional ladders as its support structure, making it fast, lightweight, and deployable without special training.

SnakE 4 (Basic without aluminum frame, Advanced with aluminum frame) for EV fires. SnakE 6 Professional and SnakE 6 Professional Advanced as the longer variant. In addition: SnakE spray bar set, SnakE wildfire spray bar (without nozzles), SnakE rotary sprinkler set, and SnakE wildfire set.

SnakE 4 (Basic or Advanced) and SnakE 6 are designed for fighting electric vehicle fires — in line with the recommendation in the Tesla Emergency Response Guide. For underground parking garages, the SnakE wall cabinet is also available.

The SnakE spray bar set and the SnakE wildfire set (spray bar + rotary sprinkler) — both designed for area irrigation, structure defense, and mobile pump-and-roll operations. The SnakE rotary sprinkler with tree mount is particularly suited to defending structures at the wildland edge.

SnakE 4 Basic from 1,999.99 €, SnakE 4 Advanced 2,379.98 €, SnakE 6 Professional from 2,474.80 €, SnakE 6 Advanced 2,936.69 €. Demo models from 1,699 € and 1,949 €, respectively. SnakE spray bar set 2,650 €, SnakE wildfire set 2,922.22 €. Current prices are on the respective product page.

An instruction session of 60–90 minutes is sufficient. We supply instruction videos and demo material. On-site training on request.

SnakE is compatible with DIN-compliant 4-section sectional ladders (for SnakE 4) and 6-section configurations (for SnakE 6). If you use a different system, we will check compatibility on request.

Standard Storz B/C compatible, depending on the variant. Spray bars and rotary sprinklers are fed from the manifold via D or C hoses.

Yes. The SnakE EV extinguishing system wall cabinet is designed for storage in underground parking garages, logistics centers, or EV charging stations. MSRP 2,973.81 €.

A safe distance from the vehicle, targeted water delivery to the battery, a reduction of the water volume to a practical level, and no special apparatus required — sectional ladders are standard equipment in every fire department.

The Löschigel is a Rescuevation in-house product for firefighting in special structures — in particular underground parking garage fires, industrial fires, and large fires in inaccessible areas. It is deployed via existing sectional ladders and, thanks to its specialized nozzles, distributes water over a long distance while generating a high degree of atomization. List price from 4,965.48 €.

Underground parking garage fires, industrial fires, large fires in warehouses, and situations where crews cannot get close to the seat of the fire. It complements aerial ladder monitors and high-pressure monitors.

Yes. We supply deployment principles, assembly instructions, and drill recommendations. On-site instruction sessions are available on request.

A mobile, modularly expandable flood barrier for rapid deployment in the affected area. From 201.11 €. Suitable for protecting buildings, closing roads, and containing flooding.

The Flood Fence is a modular element for long, low barriers. The mobile Beaver tube dam is a tube-based dam that is first inflated with air and then filled with water — typically for higher protection levels in large-scale flood situations. The tube dam is “on request” because variant selection and lengths are customer-specific.

The Lenoir water barrier is a flexible, quickly deployable barrier for flood situations. The Lenoir oil and chemical containment boom is used in hazard response to contain oil and chemical spills — both on water and on land. Both are quoted on a per-order basis.

The BOS professional water squeegee (225 €) is the rugged tool for standing water in interior spaces and underground parking garages — more pragmatic and faster than wet vacuums for larger volumes. The Wasserschlucker (from 449 €) is a water collection tray for removing water completely, ideal for leaks and water damage.

VenturiPulse (799 €) is a water aerator for oxygen enrichment — used for fish die-offs, algae blooms, and ecological emergencies in water protection.

The easyToilet SOS is a mobile toilet designed specifically for fire service operations, wildfire deployments, flood situations, and disaster scenarios. MSRP 1,300 €. Portable, odor-tight, with a disposal system. Disposal bag refill set (10 pcs) for 29.89 €.

The Box S (2,692.82 €) is the compact professional box solution for smaller operations and crews. The Box L (3,264.81 €) offers additional capacity and equipment for longer deployments or larger incident scenes.

HYRESQ is a compact all-in-one solution for incident hygiene, combining a toilet, washing station, and supplies in one mobile unit. HYRESQ S (2,973.81 €) for rapid deployment, HYRESQ L (3,568.81 €) for longer deployments and disaster scenarios.

Kamel is a mobile disinfection gate built from standard sectional ladders. Use case: decontamination of personnel or vehicles at the incident scene. MSRP 1,999.96 €.

LAVESE is a mobile washbasin for the incident scene — available as LAVESE Basic (291.50 €) and LAVESE PRO (593.81 €). As an extension, the LAVextend splash guard (349.70 €) is available with a Euro dispenser, paper towel dispenser, and trash bag holder.

pak-ex is the only skin cleanser developed specifically to remove carcinogenic polycyclic aromatic hydrocarbons (PAHs) from the skin. Apply immediately after the interior attack, in the dirty zone. Available as a 15 ml sachet (2.90 €), 50 ml tube (9.20 €), 200 ml tube (20.97 €), 250 ml pump dispenser (23.49 €), and 500 ml pump dispenser (37.77 €).

Soot-X is a decontamination cream for duty boots and footwear. It removes more than 94% of PAHs from leather and is 9× more effective than water. Available as a 100 ml tube (11.90 €) and a 500 ml Euro bottle (33.53 €).

BarrierBoost Dual (from 7.75 €) is a professional combination product for skin protection before and skin care after the operation. The SCBA incident hygiene change bag (399 €) enables SCBA wearers to change out of contaminated turnout gear cleanly after the interior attack — clean/dirty separation directly at the firefighter.

The Safeforest carrying basket is a compact, ready-to-deploy basket containing the essential equipment for fighting vegetation fires and wildfires — it fits on any apparatus, can be carried by one person, and drastically reduces setup time. MSRP 1,969.12 €.

A pressure manifold designed specifically for wildfire fighting, built around the D-hose concept that has proven practical for vegetation fires. MSRP 969.69 €. It is complemented by the Twin Storz B wildfire manifold (869.31 €).

Euro-FC retardant is a highly effective, long-acting fire retardant for fighting wildfires and vegetation fires — 100% biodegradable. Available as a 5 l canister (45.56 €), 20 l canister (182.21 €), 200 l IBC (1,822.10 €), and 1000 l IBC (9,110.50 €).

The Kamel collapsible water tank is a lightweight water reservoir for remote water supply during wildfires. MSRP 1,598.58 €.

Baselight is Rescuevation's large-area lighting solution for major incidents. The Baselight X series and Baselight MX series are high-performance light masts with LED heads. The AGBF-compliant Baselight roll container carries two light masts ready for deployment (standard 4,499.68 €, off-road 6,789.24 €).

We carry the comprehensive Mactronic portfolio: handheld flashlights (Black Eye, Dura Light, Sirius), headlamps (Maverick, Illuma, Vaya, Vizo RC, Ultimo X1000), ATEX lights (M-Fire series for explosion protection), searchlights (Blitz, Flagger MAX, Vanguard, X-Pistol), work lights (Dual Beam, Slim Beam, Round Beam), tent lighting (Galaxy series), area floodlights (HALO 100K, LumiLine, Monster Light), and weapon lights (Hussar, T-Force XP).

Intrinsically safe ATEX flashlights for use in explosive atmospheres (Zone 0/1/2). Models: M-FIRE 02 HL, M-FIRE 03 HL, M-FIRE AG Ex (right-angle light), M-FIRE FOCUS Ex (with focus), M-FIRE GUARDIAN XR (with red light), M-FIRE GUARDIAN XW (with white floodlight), M-FIRE SL112 Ex (searchlight).

Monster Light Mini (1,020.10 €), Monster Light Mini Rescue (orange, 1,020.10 €), and Monster Light Twin (2,099.95 €, 36,000 lm) are portable LED area floodlights with a lead-acid battery — up to 23 h runtime. HALO 100K (2,574.75 €) is a professional area floodlight with 100,000 lm, IP65/IK08, dimmable, 24 panels.

Guardian Angel are LED multifunction lights worn as personal safety lighting — typical uses: traffic control, SCBA self-protection, and visibility at the incident scene. The Elite series (129.90 €/149.99 €) is available in single-color or two-color versions. The Micro shoulder light (59.99 €) is the compact alternative.

Helmet mount 1 and 2 (FAST rail), magnetic hook-and-loop mount, Picatinny rail mount, adhesive mount, spring clip, arm strap, retention strap, suction cup mount, tube mount (BSM), traffic cone adapter, universal clip (standard and small), rotatable platform mount, screw-on loop clamp, and shoulder loop attachment. Prices between 15.90 € and 34.90 €.

A family of stabilization tools for technical rescue at vehicle accidents: TH A/B-pillar cylinder support (379 €), TH B-pillar stabilizer for rescue rams (389 €), TH cylinder support 180 (274 €), TH stabilization cross for rescue rams (449 €), TH cross stabilizer (EcoLine 386 €, PowerLine 414 €, UltraLine 499 €).

The Rescuevation universal monitor (489 €) is a nozzle attachment that turns a fog nozzle into a portable monitor — ideal for industrial fires and technical rescue. The Löschspecht (999 €) is a fire service piercing nozzle for fighting fires inside enclosed building elements / cavities such as walls and ceiling structures.

A rescue device for quickly evacuating injured firefighters from danger zones — e.g. an SCBA wearer during an SCBA emergency. Configuration and price on request.

Portable monitors for efficient large-scale firefighting. The FN65 (5,949.98 €) is the standard version for industrial fires, tank farms, and major fires. The FN40 is the smaller variant with FM approval — designed specifically for industrial fire brigades and special industrial structures. Configuration on request.

VR resuscitation training (2,999 €) for realistic CPR scenarios in first aid training. VR technical rescue training for vehicle accidents (2,999 €) with tunneling scenarios, patient rescue, and tool handling. Complemented by the Car-X simulator (training device, on request).

The Baselight roll container (standard and off-road) for the lighting component, and the hygiene roll container with toilet (with 0, 1, or 2 easyToilet units, from 5,399 €). Both are AGBF-compliant.

The Explorer roll container ramp (pair, 1,457 €) — an all-rounder for all surfaces — and the Vario roll container ramp (pair, 739 €) — two-piece and particularly adaptable. Delivery time approx. 30 business days.

A multifunctional response backpack with an extendable tablet mount — for incident commanders, UAS team leaders, and command assistants. MSRP 474.81 €. It is complemented by the UAS team drone backpack (1,323.28 €, PAX VALOFLY) for safe drone flight operations.

A ground-based drone light system that delivers 20,000 lm into the incident area from a height of up to 12 m — without mast setup and without flight authorization. Configuration and price on request.

ECODRY is a drying cabinet solution for turnout gear. ECODRY SET 4 Premium 1300 (4,248.30 €) for medium-sized fire stations, ECODRY SET 8 Premium 1300 (6,067 €) for larger stations or career fire departments with higher drying throughput.

A battery-powered device for winding up A, B, and C fire hoses — particularly useful for hose care after the operation, and it reduces respiratory exposure caused by contact with contaminants on the outside of the hose. MSRP 1,949 €.

Pre-configured product bundles at reduced prices — e.g. the incident hygiene concept bundle (2,081.71 €) as a complete setup for incident hygiene concepts, or the easyToilet disposal bag refill set (29.89 €).

3D-printed firefighter gifts: shut-off valve pen holder (36.99 €), backflow preventer pen holder (34.99 €), fog nozzle pen holder (36.99 €), Guardian Angel + firefighter pen holder (149.99 €). Plus Rescuevation gift cards from 10 €.

S-GARD DYNAMATE (Ubranie specjalne ciężkie, 2,010.67 €) — heavy-duty premium-class PPE. S-GARD Ranger 2.0 High-VIS (550.70 €) — a lightweight high-visibility jacket. Both currently for the Polish market.

Purchase on invoice (for public authorities, fire departments, and companies), prepayment by bank transfer, SEPA direct debit, credit card (Visa, Mastercard), and PayPal. The methods available for your order are shown at checkout.

By default, 14 days net from the invoice date for public authorities and business customers. Different payment terms can be agreed individually (e.g. 30 days net for municipalities with procurement procedures).

Prices on rescuevation.com are displayed net by default. Business customers and public authorities can switch to the net display; the invoice shows VAT separately.

Yes. All invoices comply with Sections 14 and 14a of the German VAT Act (UStG) and can be archived in an audit-proof manner as PDFs with all mandatory details.

Shipping costs are calculated at checkout based on weight, volume, and delivery address. Within Germany from approx. 6.90 € for parcel shipments; freight shipping is shown transparently. For larger procurements, we quote individually.

No, there is no minimum order quantity in the online store. For very small orders, shipping costs may exceed the value of the goods — we therefore recommend combined orders or coordinating with neighboring departments.

Items in stock: 3–7 business days. In-house products and made-to-order items: 2–8 weeks, depending on the product. The specific delivery time is stated on each product page or in the quote.

Please note any transport damage on the delivery receipt upon acceptance and report it to us by email within 7 days (photos of the packaging and the goods). We will take care of a replacement and the claim with the logistics provider.

Private customers have a statutory right of withdrawal of 14 days after receiving the goods. For public authorities and companies (B2B), the right of withdrawal is excluded — here, the individual terms of the quote apply.

Custom-made items, customer-specific configured products (e.g. Lenoir barriers, Rescuevation monitors with custom configurations, custom roll containers), hygiene consumables with broken seals, and clearly used demo units.

Within the withdrawal period: contact info@rescuevation.com with your order number and the reason. We will send you a return label or shipping instructions. Please keep the original packaging if possible.

Statutory warranty: 2 years for consumers (B2C), 2 years for business customers (B2B), unless agreed otherwise in the order confirmation. For Mactronic and Guardian Angel products, the manufacturer's warranty also applies (often 2–5 years, depending on the manufacturer).

Wear parts (e.g. nozzles, seals, batteries subject to charge-cycle wear, hose couplings) are subject to natural wear and are not covered by the statutory warranty unless there is a material defect.

Personal data is processed exclusively for order fulfillment, customer communication, and statutory retention. Details are in the privacy policy on rescuevation.com. The controller is Rescuevation within the meaning of Art. 4 No. 7 GDPR.

We use technically necessary cookies for the shopping cart and login, as well as optional cookies for statistics and marketing — with your consent via the cookie banner. You can revoke your consent at any time.

German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction for companies and public authorities is Rescuevation's registered office (see Legal Notice). For consumers, the statutory places of jurisdiction apply.

The European Commission provides a platform for online dispute resolution (ODR) at ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

The Mactronic M-Fire series is ATEX-certified for Zone 0/1/2 (depending on the model). The exact markings and certificates are provided on the product page. Other light ranges (standard handheld flashlights, headlamps) are generally not ATEX-certified.

Our own products (SnakE, Löschigel, easyToilet, HYRESQ etc.) undergo a visual inspection before shipping. Partner products (e.g. Beaver, Mactronic, Guardian Angel) are usually packed and tested by the manufacturer.

On request by email to sales@rescuevation.com, stating the product name or invoice number. For products subject to DIN/EN/ATEX requirements, we provide the declaration of conformity as a PDF.